Introduction
Futuristic Learning Schools is committed to protecting the privacy of students, parents, staff, and all visitors to our website. This policy aims to explain how we collect, use, and protect personal information obtained through our website and educational services.
We believe that transparency and clarity in handling personal data is a fundamental right for every individual. Therefore, we are committed to the highest standards of protection and security in handling your personal information in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when registering at the school or using our electronic services. This information includes, but is not limited to:
- Full name of student and parent/guardian
- Date of birth and age
- Complete residential address
- Phone numbers (home and mobile)
- Email addresses
- Academic and educational information
- Health information necessary for medical care
- Photographs for school activities
Technical Information
When you visit our website, we automatically collect some technical information that helps us improve user experience and website security, including:
- Internet Protocol (IP) address
- Browser type and version
- Operating system used
- Pages visited and time of visit
- Referring website
- Cookies
Academic Information
As part of providing educational services, we maintain comprehensive academic records including grades, assessments, periodic reports, attendance records, extracurricular activities, and academic and athletic achievements.
How We Use Information
Educational Purposes
We use personal and academic information primarily to provide our educational services with the best possible quality. This includes managing the registration and admission process, organizing class schedules and activities, evaluating academic performance, preparing periodic reports for parents, and communicating about academic and administrative matters.
Communication and Notifications
We use your contact information to send important notifications related to school activities, special events, academic and administrative updates. We also use it to respond to your inquiries and requests and provide technical support when needed.
Service Improvement
We analyze aggregated data (without revealing identity) to better understand the needs of our students and parents, develop our educational programs, improve our website and digital services, and measure the effectiveness of our teaching methods.
Legal Compliance
We may use information to comply with legal and regulatory requirements, including reports to the Ministry of Education and relevant government agencies, and responding to valid legal requests from competent authorities.
Information Sharing
No Sale or Rental
Limited and Necessary Sharing
We may share your information only in specific and necessary cases, including:
- Official Educational Authorities: Such as the Ministry of Education and educational departments for legal compliance
- Trusted Service Providers: Who help us operate our website and provide our services, with their commitment to the same protection standards
- Emergency Situations: When necessary to protect the safety of students or staff
- Legal Obligations: When requested by competent authorities in accordance with the law
Parental Consent
In all other cases, we obtain explicit consent from parents before sharing any personal information about their children with third parties.
Data Security
Technical Measures
We implement the latest technologies and security protocols to protect your information, including advanced encryption for all transmitted and stored data, sophisticated firewalls, intrusion detection systems, regular and secure backups, and continuous monitoring for suspicious activities.
Administrative Measures
We limit access to personal information to authorized employees only who need it to perform their duties. All employees undergo regular training on data security and privacy protection, and sign strict confidentiality agreements.
Physical Measures
We protect servers and computers containing your information in secure facilities with 24/7 monitoring systems and strict access controls.
Cookies Policy
What are Cookies?
Cookies are small text files that are saved on your device when you visit our website. These files help improve the browsing experience and remember your preferences.
Types of Cookies Used
- Essential Cookies: Necessary for the website to function properly
- Functional Cookies: Save your preferences and settings
- Analytical Cookies: Help us understand how the website is used
Managing Cookies
You can control cookies through your browser settings. However, disabling some cookies may affect certain functions of the website.
Your Rights
Right to Access
You have the right to request a copy of the personal information we hold about you or your children. We will provide this information within 30 days of the request.
Right to Correction
If any of the information we hold is incorrect or incomplete, you have the right to request its correction or update.
Right to Deletion
Under certain circumstances, you have the right to request deletion of your personal information, subject to our legal and regulatory obligations.
Right to Restrict Processing
You have the right to request restriction of processing of your personal information under certain circumstances.
Right to Object
You have the right to object to the processing of your personal information for certain purposes.
Data Retention
Retention Periods
We retain personal information for the period necessary to achieve the purposes for which it was collected, or as required by law. Generally:
- Academic Records: We retain them for 10 years after graduation
- Financial Information: We retain them for 7 years according to accounting requirements
- Website Information: We retain them for 3 years
- Correspondence: We retain them for 5 years
Secure Deletion
At the end of the retention period, we securely and permanently delete information using approved methods that ensure it cannot be recovered.
Children's Privacy
Special Protection
We pay special attention to protecting the privacy of children under 18 years of age. All information related to students is collected and processed with parental consent and under their direct supervision.
Parental Consent
We obtain explicit consent from parents before collecting, using, or sharing any personal information about their children. This includes photographs, videos, and participation in media activities.
Parental Rights
Parents have the right to review their children's personal information, request its correction or deletion, object to its use for certain purposes, and withdraw their consent at any time.
Policy Updates
Regular Updates
We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or email.
Effective Date
Updates become effective upon posting on our website, unless otherwise stated.
Contact Information
For Privacy Policy Inquiries:
Futuristic Learning Schools
Address: Riyadh, Al-Nada District
Phone: +966 557338716
Email: privacy@futuristicschool.com
Working Hours: Sunday - Thursday, 8:00 AM - 5:00 PM
We are committed to responding to all your privacy-related inquiries and requests within 48 hours of receipt.